![]() I can still get it on the listing anytime I want. I don't have to go to sold items to get to that. ![]() How hard could that be?įor me, it isn't the Send Invoice function that is missing. IF NOT, then just send the buyer a "congratulations" notice that they have won and tell them to wait for the seller's invoice. If a buyer makes a single item purchase or a seller has opted to use the shipping formula for multiple item purchases, ebay could send the invoice. Then what happens is either they pay often after sending a nastygram about how high the shipping is, then I have to refund them the overage.ebay gets their extra blood money on the shipping unless I decrease the amount of the refund.Įbay could make this all so simple if they would just allow sellers to operate their own businesses their own way.remember the "just a venue"? There is no way I can get multiple shipping rules to work for my items so I must reinvoice every multiple item transaction.Īll my listings tell buyers that they must wait for my invoice if they buy more than one item.most do not read this part.surprise surprise. I sell a lot of china so it is not uncommon for a buyer to fill a big carton. This will be disastrous for me since I have a large number of multiple item purchases - usually 2 items, but quite often large numbers. What else should be make of this?ĮBay Makes It Impossible for Sellers to Re-invoice It appears that eBay doesn't like things that are efficient for its sellers because when they find one, they take it away. There was nothing wrong with the old way except that it was efficient. Instead of a couple clicks to end a listing, you have to do several to get the job done. You now have to go to a separate screen for ending listings. But eBay decided that made something a little too easy. It was in the list of your options just like Revise Item, Sell Similar, etc. One of the options on your screen was to End the Listing. Remember the days when if you were viewing one of your own listings and you decided for whatever reason you had that you needed to close it. Why prohibit us from invoicing OUR customers? What could possibly be the purpose of this?!? It isn't part of the glitches of the past 48 hrs as this has been like this for a few days now. The only way it appears you can invoice again is if a new purchase is involved. This means if you need to uncombined the invoice so that you can re-invoice because you made an error on the shipping, you can't. But again, you only get one time to get it right. All the other purchases will show up once you click to invoice. You have to go to the newest purchase that was NOT in the original invoice you sent and invoice from that listing or from the Selling Manager Sold Items and that particular listing. ![]() Not from the Selling manager and not directly in the listing. Now once you got done with that, you still can't send them a new invoice. You can no longer do it from one of the listings you invoiced them for, you must go to the Selling Manager, then to Sold Items, locate one of the items, go to the right drop down box and uncombined them. You made a mistake on the shipping, your buyer decided to purchase something else, or whatever your reason may be. Now if you are in need to un-combine an invoice for any reason. They were sent one invoice, they should not have lost it or needed another copy for any reason. So I guess eBay has decided that we are not allowed to re-invoice our buyers not even with the buyer asks you to. The option to send another invoice has appeared to go POOF! You can't go to the Selling Manager and then Sold items to re-invoice either. Once you invoice a customer you can no longer invoice them again. From there you could invoice, re-invoice, uncombined invoices if you needed to, etc. And if you went into the "View Order Details" that had a new look too. Just a few short months ago eBay changed how a listing presents to a seller once an item is sold. The logic eBay uses sometimes probably escapes us all. The more time we spend managing our listings, the less time we have to create new ones. Which in and of itself makes no sense for eBay to do. It serves no other purpose because is certainly isn't enhancing the selling experience. ![]() They are so driven to give the appearance of changing and keeping with the times that they change stuff that functions fine and needs no update just for the sake of change. It is beyond me to understand how little respect or possibly disdain they have for their own customers. There appears to be another unannounced change on eBay impacting sellers.
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